If it turns out that a yarn you ordered online isn't as you expected or was ordered in error, we are happy to accept returns within 10 days of our dispatch date and 20 days for international sales, provided yarn is unused, and we still have the same dye lot in stock.
We cannot accept returns of yarn quantities over one kilo, buttons, books, patterns, needles, sale items, or special orders.
For full details, view our Returns Policy